Frequently Asked Questions

FAQs

PRODUCT RELATED 

 
Is Venom Phero's Pheromones safe to use?
 
Certainly, our bodies naturally produce pheromones, and our scents simply enhance and amplify those natural levels.
 
What are Pheromones:
A pheromone is a chemical signal released by one member of a species that influences the behavior of others in the same species, even when outside the body.
When should you wear Venom Phero's Collection:
Pheromone Oil isn't just for special occasions; it's a way of life. Apply it once during the day and once at night for the best results. You'll notice the people around you becoming friendlier, and that special someone you're interested in may start noticing something intriguing about you!
 
How long does Venom Phero last when applied:
After applying, it can last all the way up to 24 hours!
 
All Natural / Vegan:
Our oil is derived from natural plants.
Precautions:
 
(For external use only.)
Use with care on sensitive skin.
Not advised for individuals allergic to alcohol or pregnant women.
If accidentally dropped in the eyes, please rinse immediately.
Keep out of the reach of children.
 
Shelf life:
Up To 5 Years!
Where do i store the collection?:
Please store in a cool, well-ventilated area, away from direct sunlight and excessive heat.

Q: How much is shipping? A: We offer free worldwide shipping on all orders!

Q: How long does shipping take? A: Orders typically arrive within 5 to 10 business days. Products in high demand may take up to 12 business days.

Q: Where is my order? A: You can track your order using the tracking number sent to you via email. Most orders worldwide arrive within 1-2 weeks, depending on the product and destination.

Q: What is my tracking number? A: Your tracking number will be emailed to you within 2-3 days after placing your order. Please contact support if you haven't received it within 5 days.

Q: I've lost my tracking number. What can I do? A: Contact us with your full name and mailing address, and we'll resend your tracking number.

Q: How can I make changes to my order? A: Contact us within 12 hours of placing the order to request changes to delivery details, name, email, or phone number.

Q: How can I cancel my order? A: You can cancel your order within 12 hours of placing it. We cannot cancel shipped orders.

Q: What is your return policy? A: Items are returnable within 30 days of purchase if not discounted. Items must be in the same condition, with tags, and in the original packaging. Contact us at venompheroscent@gmail.com to initiate a return.

Q: Who do I contact if there's something wrong with my order? A: If you encounter any issues with your purchase, please contact us at venompheroscent@gmail.com immediately. Describe the problem and include relevant photos if possible.